Privacy Policy

Last updated: May 1, 2025

1. Introduction

Rightdocs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI document verification platform at rightdocs.net.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access our platform.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

  • Name and email address when creating an account
  • Payment information when subscribing to paid plans
  • Communication data when you contact our support team
  • Profile information you choose to provide

2.2 Document Data

When you upload documents for verification, we process:

  • The document content for analysis purposes
  • File metadata including format, size, and creation date
  • Visual elements for forensic analysis
  • Results and reports generated from the analysis

2.3 Automatically Collected Information

We automatically collect certain information when you visit our platform:

  • Device and browser information
  • IP address and location data
  • Usage patterns and feature interactions
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes:

  • To provide and maintain our document verification services
  • To process your transactions and manage your account
  • To improve and personalize your experience
  • To communicate with you about updates, support, and marketing
  • To detect and prevent fraud, security breaches, and other harmful activities
  • To comply with legal obligations and enforce our terms
  • To train and improve our AI models (using anonymized data only)

4. Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

  • Document Data: Documents are automatically deleted after processing unless you explicitly choose to store them. Stored documents are retained according to your plan's retention period (7 days for Free, 90 days for Pro, custom for Enterprise).
  • Account Data: Retained as long as your account is active. Upon account deletion, personal data is removed within 30 days.
  • Verification Reports: Retained according to your plan's history limit.

5. Data Security

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for document transfers (TLS 1.3)
  • Encryption at rest for stored data (AES-256)
  • Regular security reviews and vulnerability assessments
  • Secure cloud infrastructure with industry-standard protections
  • Access controls and authentication requirements
  • Data center security through trusted cloud providers

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist in providing our services (payment processors, cloud hosting, analytics)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • With Your Consent: When you explicitly agree to data sharing

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your data
  • Restriction: Request limited processing of your data

To exercise these rights, please contact us at privacy@rightdocs.net.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by relevant data protection authorities.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: