Terms of Service
Last updated: May 1, 2025
1. Acceptance of Terms
Welcome to Rightdocs. By accessing or using our AI document verification platform at rightdocs.net ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Service.
These Terms constitute a legally binding agreement between you and Rightdocs Ltd ("Company," "we," "us," or "our"), a company registered in the United Kingdom.
2. Description of Service
Rightdocs provides an AI-powered document verification platform that enables users to:
- Upload and analyze documents for authenticity verification
- Detect potential fraud, forgeries, and AI-generated content
- Receive detailed verification reports with trust scores
- Access API services for programmatic document verification
- Process documents in batch for organizational needs
3. Account Registration
To use certain features of our Service, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
You must be at least 18 years old to create an account and use our Service.
4. Acceptable Use
You agree to use our Service only for lawful purposes. You may not:
- Upload documents you do not have the right to verify
- Use the Service to facilitate fraud or other illegal activities
- Attempt to reverse engineer, decompile, or disassemble our technology
- Circumvent or disable any security features
- Use automated systems to access the Service without authorization
- Interfere with or disrupt the Service or servers
- Share or transfer your account to others
- Resell or redistribute our Service without authorization
5. Service Plans and Payments
5.1 Plans
We offer various service tiers including Free, Pro, and Enterprise plans. Each plan has specific features, usage limits, and pricing as described on our pricing page.
5.2 Billing
Paid subscriptions are billed in advance on a monthly or annual basis. By subscribing, you authorize us to charge your payment method for the applicable fees.
5.3 Refunds
Subscription fees are generally non-refundable. However, we may provide refunds at our discretion in exceptional circumstances. Contact our support team for refund requests.
5.4 Cancellation
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.
6. Intellectual Property
The Service, including all content, features, and functionality, is owned by Rightdocs and protected by copyright, trademark, and other intellectual property laws.
You retain ownership of documents you upload. By using our Service, you grant us a limited license to process your documents solely for providing the verification service.
7. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:
- The Service will be uninterrupted or error-free
- Verification results will be 100% accurate
- The Service will meet your specific requirements
- Any defects will be corrected
Our verification reports are informational tools and should not be the sole basis for legal, financial, or other critical decisions. Always use professional judgment and consult appropriate experts.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIGHTDOCS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, revenue, or data
- Business interruption
- Decisions made based on verification results
- Unauthorized access to your documents
Our total liability shall not exceed the amount paid by you for the Service in the twelve (12) months preceding the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless Rightdocs and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Documents you upload to the Service
10. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms.
Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination shall survive, including ownership, warranty disclaimers, indemnification, and limitations of liability.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.
13. Contact Information
For questions about these Terms, please contact us:
- Email: legal@rightdocs.net
- Website: rightdocs.net/contact